Terms and Conditions
This document (along with all the documents mentioned therein) establishes the conditions that govern the use of this website (www.cliniq.com.co) and the transactions that are carried out through it (hereinafter, the “conditions”), whatever the application, digital medium, support or device through which it can be accessed.
Please read these Terms, our Privacy and Cookies Policy (“Privacy and Cookies Policy”) and the Personal Data Processing Policy (together, the “Personal Data Protection Policies”) before using this website. By using this website or making a transaction through it, you agree to be bound by these conditions and by our personal data protection policies. If you do not agree with all the conditions or with the personal data protection policies, you should not use this website.
These conditions may be modified. It is your responsibility to read them every time you make a transaction through the website, since the conditions in force at the time of conclusion of each contract will be the ones that are applicable to you.
If you have any questions related to the conditions or the protection of personal data policies, you can contact us through our contact channels.
The contract may be formalized, at your choice, in any of the languages in which the conditions are available on this website.
Datos del vendedor y dueño del sitio web
The transactions carried out through this website are carried out by CLINIQ Dermoestética y Laser S.A., a company duly incorporated in accordance with the laws of the Republic of Colombia, identified with NIT 900063460-1, whose address of Judicial Notification is Circular 71 No. 39-33, Medellín. Telephone: (604) 4440590, and email: serviceAlcliente@cliniq.co.
Data of the visitor or user of the website
The information or personal data that the visitor provides will be treated in accordance with the provisions of the Privacy and Cookies Policy and in the Personal Data Processing Policy. By making use of this website, the user consents to the treatment, storage, transmission and/or national and international transfer of said information and data, and declares that all the information or data you provide are true and correspond to reality.
Authorized use of the website “www.cliniq.com.co”
By making use of this website and placing orders through it, the user of the Site agrees to: A. Make use of this website only for legally valid inquiries or transactions. B. Do not carry out any false or fraudulent transactions. If a transaction of this nature could reasonably be considered to have been made, CLINIQ Dermoestética and Laser S.A. It will be authorized to cancel it and inform the relevant authorities. C. Provide CLINIQ Dermoestética y Laser S.A. Your email address, address and/or other contact details accurately and accurately. Likewise, he agrees that ClinIQ Dermoestética y Laser S.A. You can make use of such information to contact the user if necessary. If the user does not provide Cliniq Dermoestética y Laser S.A. All the required information, the transaction may not be attended.
legal capacity
When making a transaction through this website, the user declares to be over 18 years of age and have legal capacity to enter into contracts. Minors will not be able to make payments through the website, unless they are represented by the person according to the law.
Rectification of information and error detection in transactions
Payment for transactions that are made can be made through our website, in the “Make your payment” button, following the procedure of the external link to which the user is redirected.
In the event that the user detects an error when entering their personal data after the end of the payment process, they must immediately contact the customer service, through the chat accessible on the website or through the channels planned to exercise the right of rectification contemplated in the ClinIQ Dermoestética y Laser S.A. Personal Data Policies. https://cliniq.com.co/realiza-tus-pagos/
price and payment
Credit or debit cards, the PSE system and/or through Bancolombia accounts may be used as a means of payment. By clicking on “Continue with your payment”, the user is affirming and confirming that the means of payment used is your ownership.
Payments with credit cards may be subject to verifications and authorizations by the issuing entity of the same. If said entity does not authorize payment, ClinIQ Dermoestética y Laser S.A. It will not be responsible for any delay or lack of execution of the service and the contract of sale will not be understood to be concluded in said case.
CLINIQ Dermoestética and Laser S.A. expressly informs that the means of payment and web transactions are carried out through platforms managed by third parties. Therefore, the user accepts and knows the terms and conditions of use of such third parties.
right of withdrawal
For not making any remote purchase and/or acquisition of services through our website, but the mere payment of the services that were previously contracted, in the online transactions they will not apply the rules related to the right of withdrawal enshrined in the Consumer Statute (Law 1480 of 2011, article 47).
Industrial and Intellectual Property
The User acknowledges and agrees that all copyright, trademark and other industrial and intellectual property rights on the materials or content provided as part of the website belong at all times to CLINIQ Dermoestética y Laser S.A. or to those who granted Cliniq Dermoestética y Laser S.A. license for use.
Links from our website
In the event that the website contains links to other websites and third-party materials, these links are provided for information purposes only, without Cliniq Dermoestética y Laser S.A. Have any control over the content of such web pages or materials. Therefore, you will not be liable for any damage or loss arising from its use.
Do not give up
The lack of requirement by CLINIQ Dermoestética and Laser S.A. of strict compliance by the consumer or user of any of the obligations assumed by virtue of these conditions, or the lack of exercise by ClinIQ Dermoestética y Laser S.A. Of the rights or actions that may correspond to it, it will not imply any waiver or limitation in relation to said rights or actions, nor will it exempt the user or consumer from complying with such obligations.
Partial nullity
If any of these conditions were declared null and void by a firm decision issued by the competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.
modification of these conditions
CLINIQ Dermoestética and Laser S.A. You have the right to modify the terms and conditions, for which it will be enough to publish them on the website. The modifications introduced will not be retroactive and will be applicable once published on the website.
Applicable legislation and jurisdiction
The use of the website will be governed by Colombian legislation.
Any controversy that arises or is related to the use of the website will be subject to the exclusive jurisdiction of the Courts and Tribunals of the Republic of Colombia.